Open Settings, then Profile under Account. The page says manage your personal details and profile photo.
Steps
- The card is Personal details. It says update the name and photo shown on your account.
- Under Profile photo, press Upload photo. Once a photo is there, the buttons are Change photo and Remove.
- The Email field is locked. The note is Email cannot be changed.
- Type Full name. The box says Enter your full name. Press Save changes. The toast is Profile updated: "Your changes have been saved."
A photo has to be an image, and under 2MB. The toast for the wrong kind of file is Invalid file type: "Please select an image file." A file that is too big is File too large: "Please select an image under 2MB."
After a new photo, the toast is Avatar updated: "Your profile photo has been updated." After Remove, it is Avatar removed: "Your profile photo has been removed."
The card under this one is Emails you reply from. See add the email addresses you reply from. Alert sounds and the notification bell are in Notifications.
If it doesn't work
If the name does not save, the toast is Failed to save.
If the photo does not upload, the toast is Upload failed. If it does not remove, the toast is Failed to remove.
Common questions
Can I change the email I sign in with?
No. The Email field is locked, and the note says Email cannot be changed.
Where do I add an address I reply to customers from?
On this same page, under Emails you reply from. That is a separate step.